Management / Staff Development.

"Those who succeed are the efficient few. They are the few who have the ambition and willpower to develop themsleves",
Herbert N Casson, socialist, author and management guru

Let Chespond help to develop the depth of talent or discover the hidden talent within your organisation, and release that potential to help improve your business.

The Problem

Due largely to constraints of time and cost, many small and medium sized businesses do not have specialist HR resources that are needed to identify and provide in-house staff development and training. Even in larger companies that do have specialist HR and/or training departments, staff development is not always the focus. Chespond and HATS provide you with the specialist tools to identify staff development needs and thus improve efficiency and performance, staff retention and satisfaction and ultimately lead to a more successful business.

If the right person is in the right post, their performance will help the business to flourish, but if the wrong person, for whatever reason, is in post, it will not only hinder business performance, it could significantly harm the business. In simple terms, no organsation can afford to waste money on staff who are not right for the job.

To use a football analogy, how many goalkeepers are being used as strikers in your organisation?

Help your staff to work with you, not just for you, and let them help improve your business;

"He who knows others is wise. He who knows himself is enlightened"
Lao Tzu, ancient Chinese philosopher

The Solution

Through use of a 30 minute online questionnaire which collects the equivalent of a full day of Assessment Centre type testing, we provide an employer with profiles of every candidate identifying;
  • any areas where they require further development,
  • any areas of potential,
  • what motivates them,
  • how they are likely to react in conflict situations,
  • whether they are likely to be effective managers etc.

It is a simple truth that a happy and motivated workforce are the backbone of successful organisations, but do you truly know the answers to the following questions and can you really afford not to know?

Are all of your staff as productive as they might be?

Are all of your staff in their most appropriate roles, would they perform better in a different role?

Are there any potential star performers amongst them?

What training would get the best out of your staff?

Do you know if your staff have interests/influences outside of work that are influencing their work perfomance?

Can you afford to have the wrong person in post?

Do you need to recruit externally or is the best promotion candidate under your nose?

What motivates your staff?    


We will help you to maximise your most important and valuable asset, your staff, help you to motivate and retain the best people and so improve your organsation by using our quick, accurate, cost effective and proven tool, HATS. Can you afford not to talk to us?  

Join the 75% of the UK's main employers, and an ever increasing number of smaller employers who now use psychometric tools to weed out the good from the bad and find that dream employee (source, Scotsman newspaper June 20 2010). McDonalds announced over £500,000 in savings through their online psychometric screening of management applicants prior to interview.  

President, Mailing House Company;
  • "HATS had proven to be an invaluable aid in gaining an insight into the compatibility of the position and the applicant. This has also helped us to spot people who have potential for growth into other areas that would be important to the company."
National HR Manager, National Retailer;
  • "We have been using HATS for two years. We have had several templates compiled to facilitate our specific requirements. The results obtained in both recruitment and selection as well as in opening up discussions with existing staff to assist in their self-analysis and identification of areas for consolidation and development, have been extremely beneficial. With a staff of over 3,500, any help in improving assessment is invaluable. We have found HATS an easy system to administer and it has helped us signficantly over the past two years."
Franchisee Support Manager, US National Real Estate Franchise;
  • "We have used HATS for the past 18 months and in that time it has saved us countless hours in selection procedures and also unlimited dollars in training and development. HATS has been put to the test and has proved to be extremely accurate in pinpointing the strengths and weaknesses of our sales people, allowing us to direct individual training into those areas... a very useful tool."



Succession Planning

"When it comes to the future, there are three kinds of people;                            those who let it happen, those who make it happen and those who wonder what happened"                                                                                                                                                                                                        John M Richarsdson Jr, American academic                   

Any business needs a good business plan to guide it and an integral part of any good business plan should be a succession plan. A succession plan identifies the exit strategy of the current management and who will run the business, or how the business will be run, in the event that the senior management leave or retire.

Many business managers are totally focussed on the current management of the business and thus do not have the time, or see the need for, succession planning, but how would they identify the senior management's successor(s)? Would it simply be the next longest serving Manager who is promoted? Would they advertise far and wide? How would they select the best candidate from the replies? How could they be sure that the candidates had the best interests of the organisation at heart? These questions reflect the difficulties experienced in succession planning.

Chespond are here to help. Chespond use HATS as an effective and efficient tool to screen internal and external candidates and then provide personalised development programmes to help develop them into the best person for the continued success of the business.

Chespond will work with you to;

Identify candidates of high potential

Predict multi-level capabilities for these candidates

Create accelerated development plans

Identify alternative career paths

Leverage the talent pool

Increase retention of staff talent by making them feel recognised and appreciated


Whether you are looking to address the succession issue now or in the future, Chespond and HATS will enable you to plan effectively and efficiently and guide the development of the selected candidate thus enabling proper planning of the timing and smooth transition of a handover, helping ensure that the organisation does not suffer unnecessarily when the handover does take place. Contact us now for an informal, confidential discussion.

email; info@careers-services.co.uk

Tel; 07976 096675